Scanner Replacement:  If you are having technical issues with your scanner, please contact technical support first. If we have given you authorization to return/replace a scanner, fill out the form below with the serial number which is on our label on the back of the unit.*

* We can only replace scanners that are included in your support. Please do not attempt to return scanners that were not purchased from us. We maintain a database of the serial numbers of your scanners.

*(required)

Client Name
Scanner Model
Serial Number

*Your Name

*Telephone

*Address (where the scanner should be sent)

*Attention To: (person receiving scanner)

 

Scanner Consumables:  To request feed pads and pick rollers for your scanner, please fill in the fields below.*

* We can only issue replacement parts for scanners that are included in your support. Please do not attempt to request parts for scanners that were not purchased from us. We maintain a database of the serial numbers of your scanners.

Client Name
Scanner Model
Serial Number

Items to send as replacement. I.E., Feed Pad

*(required)

*Company

*Your Name

*Telephone

*Address (where the parts should be sent)

*Attention To: (person receiving parts)